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How to Reduce Customer Churn Using WhatsApp AutomationCustomer churn is one of the most expensive problems for D2C brands. Acquiring a new customer can cost five to seven times more than retaining an existing one, yet most brands focus disproportionately on acquisition while neglecting retention. In India’s D2C ecosystem—where trust, delivery experience, and post-purchase communication strongly influence buying...0 Commentaires 0 Parts 14 Vue 0 Aperçu
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Turn Conversations into Conversions: WhatsApp Chatbots for D2C BrandsIntroduction Direct-to-consumer (D2C) brands thrive on personalized, meaningful customer interactions. But as your business scales, so do customer conversations—and that’s where things can break down. Whether it’s product queries, order updates, or cart recovery nudges, managing this at scale is nearly impossible without automation. Enter the WhatsApp chatbot—a...0 Commentaires 0 Parts 93 Vue 0 Aperçu
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WhatsApp Marketing with Cloud Gateway: The Next Evolution in Business CommunicationIn today’s fast-paced digital world, brands need communication tools that deliver instant, personalized connections—without sacrificing scalability, security, or reliability. WhatsApp has already proven itself as one of the most effective marketing platforms in the world. But when paired with a Cloud Gateway, it transforms from a messaging app into a full-scale customer engagement...0 Commentaires 0 Parts 3KB Vue 0 Aperçu