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How to Reduce Missed Calls with Intelligent Call Management1. Introduction Missed calls remain one of the biggest challenges for customer-facing businesses. Each call that was not answered is a potential lost customer, slow response, or unfavorable impression. As the demands on customer service increase and the necessity to establish instant contact with customers grows, efficient call handling cannot be neglected by companies. AI-based intelligent...0 Comments 0 Shares 24 Views 0 Reviews
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Smarter Call Center Monitoring Software for Modern B2B TeamsRunning a call center in today’s B2B world isn’t just about picking up calls anymore. It is all about dealing with reality talk which creates business relations. Each call contains useful information on customer needs, sales and quality of service. However, such insights are not easily noticed without adequate visibility. That is why an increasing number of B2B teams consider call...0 Comments 0 Shares 490 Views 0 Reviews