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Sai Varun Kumar adicionou um novo artigo Outro
2025-10-28 06:47:01 -

Smarter Call Center Monitoring Software for Modern B2B Teams
Running a call center in today’s B2B world isn’t just about picking up calls anymore. It is all about dealing with reality talk which creates business relations. Each call contains useful information on customer needs, sales and quality of service. However, such insights are not easily noticed without adequate visibility. That is why an increasing number of B2B teams consider call...

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Venkat Koya adicionou um novo artigo Outro
2025-11-03 09:45:11 -

Enhance Quality Assurance and Training with Call Recording Tools
1. Introduction In the contemporary competitive business world, a steady quality of communication is the key to success. Each customer call gives a great insight into the service performance and customer satisfaction. Nevertheless, such opportunities are not observed without appropriate tools. Call recording systems assist companies to record, listen and analyze conversations to improve quality...

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