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Allan Dermot works at Omind, contributing to AI-driven customer experience solutions for modern contact centers. He focuses on AI QMS, Voice AI, and CX technologies that help enterprises improve quality, compliance, and customer engagement at scale.
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3 Articles
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Senior Business Consultant à Omind Technologies
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Habitant Norcross
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Du 3150 Holcomb Bridge, Suite 300, 3rd Floor, GA, 30071, USA
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Male
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10/09/1978
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Suivi par 0 membre
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Call Quality Monitoring Software for BPOs: Automating Compliance & Quality ManagementIn today’s competitive business landscape, Business Process Outsourcing (BPO) companies face immense pressure to deliver exceptional customer service while adhering to stringent regulatory requirements. With thousands of calls handled daily, manual monitoring of call quality and compliance is no longer feasible. This is where call quality monitoring software emerges as a game-changer,...0 Commentaires 0 Parts 23 Vue 0 AperçuConnectez-vous pour aimer, partager et commenter!
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