Understanding Your Salesforce SMS Pricing Integrating SMS into your Salesforce environment is a powerful step, but before you boost engagement, you need to understand the costs. Salesforce SMS pricing is rarely a simple, flat rate. Instead, it is typically a two-part model combining a licensing fee with usage charges. The first part is the App License. Solutions found on the AppExchange often charge per-user, per-month (PUPM), with starting prices commonly ranging from \$5 to \$15 USD/user/month. Some providers may offer a per-org annual fee, which can be more economical for companies with many users. The second part is the Message Cost. This is a pay-as-you-go fee for every SMS segment sent and received. This rate is heavily influenced by geography (international messages cost more) and message volume. Since a standard SMS is only 160 characters, long messages are split into multiple "segments," increasing your cost. For companies with high volume, look for tiered credit packages, as these typically offer a better rate per text. Always inquire about hidden fees like phone number rental or carrier registration charges to get a clear picture of your total Salesforce SMS pricing. Learn More: https://360smsapp.com/salesforce-sms/ #SendSMSfromSalesforce