Nothing lowers profitability faster than a "Return to Site." Usually, it happens because of a missing part or a lack of specific technical knowledge.
As a Microsoft Dynamics 365 Partner, we’re seeing a breakthrough in First-Time Fix Rates (FTFR) by using Copilot to summarize complex technical manuals into bite-sized on-site steps. It acts as a "digital senior engineer" looking over the shoulder of every technician, regardless of their experience level.
We recently published a deep dive into how this AI integration bridges the gap between a service request and a successful resolution.
Explore the insights here: https://www.cherriebs.com/blog/how-can-copilot-help-in-dynamics-365-field-service-work
#MicrosoftDynamics #ServiceManagement #BusinessCentralDubai #CherrieBS #SmartService #CherrieBusinessSolutions #ERP
As a Microsoft Dynamics 365 Partner, we’re seeing a breakthrough in First-Time Fix Rates (FTFR) by using Copilot to summarize complex technical manuals into bite-sized on-site steps. It acts as a "digital senior engineer" looking over the shoulder of every technician, regardless of their experience level.
We recently published a deep dive into how this AI integration bridges the gap between a service request and a successful resolution.
Explore the insights here: https://www.cherriebs.com/blog/how-can-copilot-help-in-dynamics-365-field-service-work
#MicrosoftDynamics #ServiceManagement #BusinessCentralDubai #CherrieBS #SmartService #CherrieBusinessSolutions #ERP
Nothing lowers profitability faster than a "Return to Site." Usually, it happens because of a missing part or a lack of specific technical knowledge.
As a Microsoft Dynamics 365 Partner, we’re seeing a breakthrough in First-Time Fix Rates (FTFR) by using Copilot to summarize complex technical manuals into bite-sized on-site steps. It acts as a "digital senior engineer" looking over the shoulder of every technician, regardless of their experience level.
We recently published a deep dive into how this AI integration bridges the gap between a service request and a successful resolution.
Explore the insights here: https://www.cherriebs.com/blog/how-can-copilot-help-in-dynamics-365-field-service-work
#MicrosoftDynamics #ServiceManagement #BusinessCentralDubai #CherrieBS #SmartService #CherrieBusinessSolutions #ERP