From Calls to Conversations with Contact Center Software

σε πρόσθεσε στο άλλο

2025-12-16 07:30:57 -

Introduction The customer expectations have changed to a level that not only expect the telephone support but also require smooth one-on-one interactions through various channels. Conventional call centers, which are predominantly involved in call handling, are not always capable of providing the speed, context, and consistency that contemporary customers desire. The change has led to the...

0 Σχόλια 0 Μοιράστηκε 163 Views 0 Προεπισκόπηση