Sentiment Analysis Explained: Turning Customer Voices into Business Insights Sentiment analysis uses natural language processing and AI to interpret customer opinions from text, reviews, or feedback. It helps businesses understand emotions, detect trends, and improve customer experiences. By analyzing positive, negative, or neutral sentiments, companies gain actionable insights to refine strategies, enhance products, and strengthen overall customer satisfaction effectively. Visit https://www.kvnsoftware.com/sentiment-analysis-explained-turning-customer-voices-into-business-insights/