ISO 20000 Certification: The Smart Framework Behind Reliable IT...

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2026-01-06 06:29:33 -

ISO 20000 Certification: The Smart Framework Behind Reliable IT Services

Understanding ISO 20000 CertificationISO 20000 is the internationally recognized standard for IT Service Management (ITSM). It provides a structured framework that helps organizations design, deliver, monitor, and continually improve IT services aligned with business goals. Rather than focusing only on technology, ISO 20000 emphasizes processes, accountability, and customer satisfaction. For...

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