In the BFSI sector, customer support for life insurance companies is a high-stakes mandate where compliance and empathy must coexist. This article explores how life insurance BPO services act as a critical risk mitigator by protecting sensitive PII and managing complex policy inquiries with technical precision. By integrating life insurance helpdesk support with advanced RPA and AI, RCC BPO achieves 99.9% data integrity and a 40% increase in operational throughput. From proactive lapse prevention to specialized claims intake, our approach transforms traditional call centers into strategic assets that reduce churn, ensure regulatory adherence, and provide a compassionate "human touch" during life's most significant transitions. to know more-- https://www.rccbpo.com/blog/optimizing-customer-support-for-life-insurance-companies-for-retention-and-compliance/