The customer onboarding process in banks has always been lengthy and requires a lot of form filling and e-KYC completion to meet compliance and banking guidelines.  This is a challenge for both bank officials and their customers. This cumbersome process of manual onboarding process results in loss of customers and revenue for the banks as most of the customers abandon the onboarding process midway. 

To overcome this obstacle, banks have started to enable their customer to leverage digital onboarding solutions via their mobile or web channels. The onboarding process is a key to the banking business and it reflects how much you care for your clients and customers. By making the process seamless and flexible, you can offer a pleasant experience to them.

There always has been a requirement for an effective onboarding solution for banks that can accelerate the process and help manage the documents efficiently including getting them signed digitally using legally valid eSignatures / digital signatures.

What Is Digital Onboarding?

Digital onboarding means providing the best possible way for clients and customers to complete their onboarding journey. It also carries a strong element of self-enablement for customers. Embracing such paperless solutions provide a truly digital experience to bank customers. Digital onboarding lets you complete the formalities from anywhere, anytime and customers do not need to go to the bank at all.
Read More: https://emudhra.com/en-in/blog/digitally-onboard-your-banking-customers