Trusted Patient Transport Service by 365 Group – Putting Dignity and Safety First

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Across the UK, 365 Group has become a trusted name in Patient Transport Service, known for combining professionalism with genuine compassion. We don’t see ourselves as just a transport provider — we’re a dependable support system for individuals who need safe, timely, and carefully managed medical journeys.

What makes us different? Our vehicles are designed for maximum comfort, our staff is clinically trained, and our services are shaped around dignity, punctuality, and personalised care. Every journey matters. And every person we serve is treated with the utmost respect. That’s the heart of our operation.

Why Choose Our Patient Transport Service?

In today’s healthcare landscape, accessibility and flexibility are vital. For many individuals — whether elderly, disabled, or recovering from illness — reaching medical facilities safely can be a challenge. That’s where our Patient Transport Service makes a difference.

Our support enables patients to attend critical appointments, receive ongoing treatments, or return home after a hospital stay without compromising their health or comfort. Whether you're arranging a non emergency NHS journey or a high-dependency transfer, 365 Group ensures a professional, supportive, and clinically aware environment.

From the moment you book with us to the point of drop-off, you can expect expert-level service. Whether you’re managing complex needs or simply need help with the logistics of travel, we provide the knowledge and compassion to make it happen—safely.

Coverage Areas – Nationwide Reach, Local Commitment

To ensure consistent availability, we operate in several key cities and surrounding areas. Below are the regions where we currently provide Secure Patient Transport:

With these regional hubs, we offer fast, localised support under national-level standards. Whether you’re searching for private ambulance near me or coordinating with NHS providers, we’ve got you covered.

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What We Offer – Centred on Your Needs

Non Emergency Patient Transport

This Non Emergency Patient Transport service is ideal for individuals who require medical support while travelling but are not in critical condition. Whether it's dialysis, chemotherapy, physiotherapy, or follow-up appointments, our non emergency NHS transport ensures a calm and supportive journey every time.

We provide:

  • Bedside-to-bedside assistance
  • Clinically trained escorts
  • Wheelchair-accessible vehicles
  • On-time pickups and drop-offs

Our NHS patient transport service partnerships allow patients to reach their destinations comfortably without the stress of public transport.

Secure Patient Transport

When transferring vulnerable patients—especially those dealing with mental health conditions—safety, empathy, and structure are vital. Our specialist ambulance service provides highly trained crews, secure vehicles, and behaviour-sensitive protocols for those needing additional supervision.

Used by hospitals, social care, and law enforcement, our Secure Patient Transport support ensures calm and respectful transfers in sensitive situations.

High Dependency and Urgent Care

Not all journeys are simple. For medically unstable patients requiring oversight during transit, our High Dependency and Urgent Care service offers advanced mobile support. This service often functions as an ambulance EMS bridge between hospital departments or specialised units.

Paramedics or nurses accompany patients, using on-board monitoring and life-saving equipment throughout the journey. From ambulance transfer after surgery to time-sensitive appointments, it’s hospital-grade care on wheels.

Medical Repatriation

Falling ill abroad is stressful, but returning home shouldn’t be. Our Medical Repatriation services include bed-to-bed support, flight coordination, and international medical clearance.

Whether you're working with insurers or hospitals overseas, we manage everything—from foreign discharge to ambulance to the hospital upon UK arrival. No delays. No confusion. Just safe returns.

Event Medical Cover

Planning a public event or corporate function? Our Event Medical Cover teams provide triage, urgent care, and medical standby at gatherings large and small. Whether it’s a music festival, sports event, or workplace risk area, we ensure a healthcare presence is always ready.

In the event of emergencies, we liaise directly with ambulance services and maintain on-scene support until handover is complete.

Why Clients Trust 365 Group

Choosing 365 Group means trusting a team that values dignity, professionalism, and safety. We work hand-in-hand with healthcare professionals, hospital discharge planners, care homes, and private clients to deliver consistent and compassionate support.

What sets us apart:

  • 24/7 operations, including weekends and holidays
  • Purpose-built vehicles that meet CQC transport guidelines
  • Staff trained in safeguarding, mental health, and physical mobility
  • Strong collaborations with NHS ambulance service units
  • Simple booking processes with rapid response capabilities

Whether you're relying on hospital transport NHS or managing a complex transfer, we ensure everything runs smoothly, from coordination to execution.

Ambulance Emergency

Frequently Asked Questions

1. Who can use your Patient Transport Service?
Anyone needing medical supervision or mobility support during transport can book our service. We support elderly, disabled, at-risk, and vulnerable individuals across both public and private healthcare.

2. How far in advance should I book?
While we aim to respond to urgent requests, we recommend booking 24–48 hours ahead to ensure the appropriate vehicle and crew are available.

3. Do you provide transport for hospital discharges?
Yes. Our transport of patients service is commonly used for hospital discharges. We coordinate with clinical staff to support a seamless return home.

4. Is the service available at night or weekends?
Absolutely. Our operations run 24/7 to meet both planned and unexpected needs. Illness doesn’t follow office hours—and neither do we.

5. Do you provide services for NHS as well as private patients?
Yes, we serve both sectors. Whether it’s an NHS referral or a patient transport servicesEMT ambulance booking through a private care provider, we tailor every journey to meet the specific medical and logistical needs involved.

You’re Not Alone – We’re Here to Help

Illness, limited mobility, or urgent medical needs should never stand in the way of essential care. At 365 Group, our Patient Transport Service is designed to make every journey safe, supportive, and stress-free.

Whether you’re arranging an ambulance NHS transfer or managing hospital transport NHS on short notice, we deliver trusted care where and when you need it. From home pick-ups to on-site event cover, from NHS ambulance service partnerships to private bookings—we make sure every journey is handled with expertise. Contact our team today and let us redefine how healthcare travel should feel.

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