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What Is Customer Journey Mapping? Easy Steps for BeginnersUnderstanding your customers is the key to building strong relationships and improving business performance. Customer journey mapping helps brands visualise how people interact with them from the first moment of discovery to becoming loyal customers. By identifying customer needs, emotions, and touchpoints, a customer journey map makes the entire customer experience smoother and more...0 Comentários 0 Compartilhamentos 26 Visualizações 0 Anterior